Privacy Policy
Effective Date: April 17, 2026
Harmoni Home Services (“Harmoni,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, request services, or communicate with us by phone, email, or text message.
1. Information We Collect
We may collect the following types of information:
- Name
- Phone number
- Email address
- Service address
- Billing or payment-related information
- Photos, project details, or notes you provide
- Communication preferences
- Information submitted through contact forms, quote requests, or booking forms
2. How We Use Your Information
We use your information to:
- Respond to inquiries
- Provide estimates and schedule services
- Deliver services and customer support
- Send appointment reminders, service updates, invoices, and other job-related communications
- Process payments
- Improve our website, services, and customer experience
- Maintain internal business records
3. Text Messaging and SMS Communications
If you provide your mobile number, you may receive text messages from Harmoni Home Services related to your account, appointments, scheduling, service updates, estimates, invoices, follow-ups, and customer support.
Message frequency may vary.
Message and data rates may apply.
You can opt out of text messaging at any time by replying STOP.
For help, reply HELP or contact us directly at 904-742-5795.
SMS consent is not shared with third parties or affiliates for marketing purposes.
4. Sharing of Information
We do not sell your personal information.
We may share information only as needed with trusted service providers that help us operate our business, such as payment processors, scheduling software, CRM systems, website tools, or communication platforms. These providers may only use the information as needed to perform services for us.
We may also disclose information if required by law or to protect our legal rights.
5. Data Security
We take reasonable administrative, technical, and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.
6. Cookies and Website Data
Our website may use cookies or similar technologies to improve website performance, understand visitor activity, and enhance user experience.
7. Your Choices
You may contact us at any time to:
- Request access to the information we have about you
- Request corrections to your information
- Ask questions about how your information is used
- Opt out of text communications by replying STOP
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.
10. Contact Information
Harmoni Home Services LLC
Jacksonville, Florida
Phone: 904-742-5795
Website:
https://www.harmonihomeservices.com
If you have any questions about this Privacy Policy, please contact us using the information above.
